Terms and Conditions

Definitions

1.1 The "Client" means the person/s, organisation or company booking the equipment, act or entertainment with the "Company".

1.2 The "Company" means Happy Days Events.

Bookings

2.1 By placing an order with us either verbally or via e-mail and both before and after a booking fee has been paid it is deemed that the customer has read, understood, fully agreed to and is bound by all our terms and conditions of hire.

2.2 In the event of traffic or other uncontrollable circumstances preventing us from being able to fulfil our contracted obligations our liability shall be limited to a refund of any monies paid in relation to the contracted event or a pro-rata reduction in the hire fee in the event of delayed start. No further compensation will be paid irrespective of any loss of earnings.

Cancellations

3.1 As long as the company is able and willing to attend the event then the cancellation fee will be applicable.

3.2 Any cancelled order is subject to the following cancellation charges:

Within 8 weeks prior to event 50% of order value

Within 4 weeks prior to event 100% of order value

3.3 Please be fully aware that we can not guarantee the weather conditions for the date of your event, and it is highly likely that once we reserve the equipment for your date we will then turn down other bookings so the fees above will be applicable.

3.4 Any postponement of an event must be authorised by the company and will be completed within 26 weeks of the original event.

Prices, Deposit & Balance Payments

4.1 All hires are subject to a booking fee this is non-refundable, covers the costs of arranging the booking.

4.2 The balance is to be paid in full and cleared SEVEN days before the event start date unless approved by the company if this has not been paid and no contact has been made we reserve the right to not attend your event.

Equipment

5.1 The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.

5.2 All sizes quoted are approximate

5.3 We do not allow face paint of any kind, silly string, streamers or anything similar that risk staining or damaging the inflatables.

Site Location, Facilities & Conduct

6.1 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded.

6.2 The company reserves the right to refuse delivery if the venue or site is deemed to be unsuitable by our delivery personnel or if the client has failed to notify the company of any delivery obstructions such as stairs or excessive loading distances from our vehicle to the installation site. In such a case no refund will be given and the full hire fee will be due.

6.3 The client is responsible for ensuring that suitable security and crowd control measures are in place before any event.

6.3 The company reserves the right to cease operation and remove hired equipment from the site if at any time a representative of the company feels that guests or clients' conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases, no refund will be given and full contracted fees will be due to the company.

Liability & Insurance

7.1 The company’s liability insurance covers the use of the equipment only whilst booked on 'wet' hire (supervised by a representative of the company).

7.2 The client agrees to indemnify the company for any damage or theft of the company’s equipment whilst on hire.

7.3 The company accepts no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.

7.4 Any equipment booked on 'dry hire' is not covered by the company’s insurance policy and the client is responsible for suitable insurance cover.

7.5 All who use the equipment do so at their own risk and it is the hirer's responsibility to inform/enforce this.